Poker Information
Poker Integrity
In the interest of fairness, players are restricted to one active Ladbrokes Poker account. Poker alias’s cannot be changed once an account is active. Any duplicate poker accounts will be closed on detection.
Collusion
Collusion is easier to detect online using sophisticated software to analyse play history and suspicious activities. Our monitoring system tracks betting patterns, card history, player combinations and final hands for all players that called the river card, as well as numerous other fields, to enable us to detect collusion quickly. We also employ poker professionals to check play in real time. (Unlike some other poker sites, there are no players playing for the operator - i.e. Ladbrokes.) There are also no "Robot" players in the Ladbrokes online poker rooms.
Any player that attempts collusion will be immediately suspended and permanently banned from the service. No correspondence will be entered into.
All reports of collusion will be thoroughly investigated.
If you suspect that other players may be acting in collusion, email us at security@ladbrokes.com
Chip Dumping
Ladbrokes do not tolerate Chipdumping. Anyone involved in this type of activity will have their account suspended and risk forfeiting all of their funds. Any queries should be directed to the Poker Managers by contacting care@ladbrokespoker.com or UK telephone 0800 0321133. For overseas customers, please call on 00350 200 43003.
Fraud
Ladbrokespoker.com have the right to suspend a player's account indefinitely if it is determined at the sole discretion of Ladbrokespoker.com that the player has been involved in fraudulent activity within the service. In order to protect you from fraud, Ladbrokes has a strict poker banking regime, which is designed to ensure that fraudulent monies do not enter your poker environment. All players are required to submit evidence of identification, residence and card ownership. For more details on poker banking Click Here.
Players are responsible for maintaining the secrecy and security of their account information and passwords. Ladbrokespoker.com is not responsible for the unauthorised use of the players' account or any losses that may result from such use.
Should you suspect players of fraudulent activities please forward play information to security@ladbrokespoker.com
Ladbrokes does not charge for deposits made by Bank Transfer, Debit or Credit cards although customers should note that some credit card companies categorise betting transactions as ‘cash’ and may levy a fixed and/or interest charge from the date of payment.
We also do not charge customers for withdrawals to Debit or Credit cards or via Bank Transfer to bank accounts. Please note however that your Ladbrokes account should not be used as a banking facility and deposits should only be made with a view to using funds to place bets. Should customers make repeated deposits and withdrawals without commensurate bets being placed, we reserve the right to pass on to the customer’s account – without prior notice – any bank charges we have incurred before closing the account.
Account facilities are provided to customers solely to enable them to place bets or participate in poker or casino games. Customers who, for whatever reason, appear to be depositing or withdrawing money without genuine play will be liable to have their account suspended and the circumstances investigated. This may result in a report to the necessary authorities (see our responsibilities under Anti-Money laundering regulations) or the account being closed.
We accept and understand that when transferring funds to and from their Poker account customers may, because of the fluctuating nature of exchange rates, either lose or gain on the transaction. However, where we believe that customers are using the account facilities primarily to benefit from exchange rate fluctuations then we reserve the right to return funds at the exchange rate in force at the time monies were deposited.
Withdrawals via Bank Transfer to international accounts and all Western Union payments (deposits and withdrawals) attract Bank/Western Union charges that may vary according to the amount of money transferred and are met by the customer.
RNG
The Random Number Generator (RNG) is the lifeblood of Ladbrokes Poker, it is a carefully tested part of the poker application, which is relied upon to ensure that 52 card values are generated and used in a random way to facilitate a fair game of poker among players.
This process is checked regularly to ensure that each card in the standard deck of 52 cards has an equal chance of appearing and that there are no modifications to this process that could create predictable results. Cards are randomly drawn from the deck as required, using a stream cipher which is periodically reseeded with a digest of real world information, this is known as an entropy pool and serves two purposes, firstly to increase the randomness of the RNG and secondly to make it impossible for any third party to guess, predict or calculate the RNG sequence. Random number generation is isolated from any game logic or player information recorded on our systems.
This is how the current RNG works with our poker product: 52 cards are thoroughly shuffled at the beginning of each hand. Hole cards are then dealt to each player. The flop, turn and river cards (or further streets in Stud games) are now predetermined, so there is no further shuffling of the deck until the hand is completed... just like a real life game. There are no burn cards required and any folded cards are not returned to the deck until the shuffle process begins again.
Rake
Rake is only collected on called bets; the number of players dealt into the hand determines the maximum rake as per the schedule below. No rake is taken from pots where the flop is not seen.
All tables, with blinds 0.05/0.10 and up:
| # of Players | Rake per Pot | Max Rake |
|---|---|---|
| 2 | 0.01 per 0.20 | 1 | 3-10 | 0.01 per 0.20 | 3 |
All tables, with blinds under 0.05/0.10:
| # of Players | Rake per Pot | Max Rake |
|---|---|---|
| 2-10 | 0.01 per 0.10 | 0.10 |
This rake structure applies to all currencies offered by Ladbrokes Poker.
Raked Hand
Ladbrokes may run promotions and incentives based upon the following definition of a raked hand: “A hand in which a player has received cards and where the rake on the pot is equal to or greater than 25c (or equivalent quarter unit of table currency)”. A raked hand would typically (but not necessarily in all cases) refer to this definition, in any circumstance where this definition is not used for the purposes of a promotion, those calculations will be made available to communicate the different method used.
Shuffling
Cards are randomly drawn from the deck as needed
by using a stream cipher that is periodically reseeded with a digest of real
world information. Random number generation is isolated from any game logic or
player information in the system. Independent Auditors have
reviewed the random number generation code and are regularly reviewing the
randomness of the cards dealt.
Shuffling Reviews
These reviews are conducted on a regular basis and published as and when they become available.
- 2009
- 2008
- 2007
- 2006
- 2005