Poker Information

Collusion
Collusion is easier to detect online using sophisticated software to analyse play history and suspicious activities. Our monitoring system tracks betting patterns, card history, player combinations and final hands for all players that called the river card, as well as numerous other fields, to enable us to detect collusion quickly. We also employ poker professionals to check play in real time. (Unlike some other poker sites, there are no players playing for the operator - i.e. Ladbrokes.) There are also no "Robot" players in the Ladbrokes online poker rooms.

Any player that attempts collusion will be immediately suspended and permanently banned from the service. No correspondence will be entered into.

All reports of collusion will be thoroughly investigated.

If you suspect that other players may be acting in collusion, email us at security@ladbrokes.com

Chip Dumping
Ladbrokes do not tolerate Chipdumping. Anyone involved in this type of activity will have their account suspended and risk forfeiting all of their funds. Any queries should be directed to the Poker Managers by contacting care@ladbrokespoker.com or UK telephone 0800 0321133. For overseas customers, please call on 00350 43003.

Fraud
Ladbrokespoker.com have the right to suspend a player's account indefinitely if it is determined at the sole discretion of Ladbrokespoker.com that the player has been involved in fraudulent activity within the service. In order to protect you from fraud, Ladbrokes has a strict poker banking regime, which is designed to ensure that fraudulent monies do not enter your poker environment. All players are required to submit evidence of identification, residence and card ownership. For more details on poker banking Click Here.

Players are responsible for maintaining the secrecy and security of their account information and passwords. Ladbrokespoker.com is not responsible for the unauthorised use of the players' account or any losses that may result from such use.

Should you suspect players of fraudulent activities please forward play information to security@ladbrokespoker.com

RNG
The Random Number Generator (RNG) is the lifeblood of Ladbrokes Poker, it is a carefully tested part of the poker application, which is relied upon to ensure that 52 card values are generated and used in a random way to facilitate a fair game of poker among players.

This process is checked regularly to ensure that each card in the standard deck of 52 cards has an equal chance of appearing and that there are no modifications to this process that could create predictable results. Cards are randomly drawn from the deck as required, using a stream cipher which is periodically reseeded with a digest of real world information, this is known as an entropy pool and serves two purposes, firstly to increase the randomness of the RNG and secondly to make it impossible for any third party to guess, predict or calculate the RNG sequence. Random number generation is isolated from any game logic or player information recorded on our systems.

This is how the current RNG works with our poker product: 52 cards are thoroughly shuffled at the beginning of each hand. Hole cards are then dealt to each player. The flop, turn and river cards (or further streets in Stud games) are now predetermined, so there is no further shuffling of the deck until the hand is completed... just like a real life game. There are no burn cards required and any folded cards are not returned to the deck until the shuffle process begins again.

Rake

Rake is only collected on called bets; the number of players dealt into the hand determines the maximum rake as per the schedule below. No rake is taken from pots where the flop is not seen.

Heads-up games
$0.01 in every $0.20, except for the last $0.20 in every $1 for which we rake $0.02.
Maximum of $1

3-5 handed games
$0.01 in every $0.20, except for the last $0.20 in every $1 for which we rake $0.02.
Maximum of $2

6 or more handed games
$0.01 in every $0.20, except for the last $0.20 in every $1 for which we rake $0.02.
Maximum of $3

Note: for certain promotions there is a raked hand requirement. The definition of a raked hand for an individual player is: a hand where you bet into the pot and the house takes a rake

Shuffling
Cards are randomly drawn from the deck as needed by using a stream cipher that is periodically reseeded with a digest of real world information. Random number generation is isolated from any game logic or player information in the system. Independent Auditors have reviewed the random number generation code and are regularly reviewing the randomness of the cards dealt.

Shuffling Reviews
These reviews will be conducted on a regular basis and the reports published when they become available.

June 2005
December 2005
March 2006
April 2006
May 2006
June 2006
July 2006
August 2006
October 2006
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January 2007
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November 2007

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