Sports Rules
General Betting Rules
| Introduction Acceptance and validation of bets Late bets Maximum Payout Errors Fraud Withholding payment and our right to set off liability Account corrections Disputes Results Voids Dead Heats Related bets Ante Post bets Betting in play Enhanced prices for multiple bets
Introduction We pride ourselves on our customer service and our commitment to operating our business fairly and in a responsible way. All transactions and bets placed with Ladbrokes are covered by our rules. Changes to our rules will be communicated to you on our website, Ladbrokes.com. You must exercise your own judgement in choosing to place a bet. You acknowledge that, in placing your bet, you are not relying on any statement of any employee of Ladbrokes relating to the subject matter of the bet. The terms of your bet may only be varied by oral or written notice given by an authorised representative of Ladbrokes. Ladbrokes reserves the right to refuse part or all of a bet.
Acceptance & validation of bets Internet bets include bets placed on any of our remote channels such as Digital TV and WAP. In the case of such bets, the bet is struck when a bet id or receipt exists in our back end systems or database. Any bets that are struck are covered by the rules detailed below.
Late bets Internet bets are only accepted up to the actual start time of an event. If a bet is inadvertently accepted after the actual start time it will be accepted only if nothing has happened which would significantly alter the chances of the selection winning or losing. For example, we would allow a football bet to stand (win or lose) if there had been no goal or sending off in the game and if only a small part of the game had elapsed. Equally, we would allow a horse bet to stand (win or lose) if only a small part of the race had elapsed and if no a significant event had occurred, such as a horse falling or refusing to race. All other bets will be void win or lose. All bets placed after the result of an event is known will be void win or lose.
Maximum Payouts The maximum daily payouts on any bet, or bets, including Ante Post, are as detailed below. The maximum payout limits apply to individual events. The limits below refer to the total return on the bet, excluding the original stake. If a multiple bet has been placed which involves events with different maximum payout limits, the lowest limit will apply. All maximum payout limits apply to any one customer, or group of customers acting together, who have backed the same combination of selections, including where placed in a series of bets, at a range of prices, over a number of days using different betting accounts and/or across different betting channels. Should we have reason to believe that a number of bets have been placed this way, the total payment of all those bets combined will be limited to one single maximum payout. Ladbrokes shall not be liable for any loss of profits, loss of anticipated savings, loss of goods, or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.
Horse Racing
Greyhound Racing
Football & Sports Betting
Non Sports Betting
Errors Ladbrokes make every effort to ensure that we do not make errors in accepting bets. However, if as a result of human error or system problems a bet is accepted at a price (which includes the odds, handicap provisions, and other terms and conditions or details of the bet) that is:
(i) materially different from those available in the general market at the time the bet was made; or To establish the correct price Ladbrokes will consider prices available in the general market at the time the bet was made, including the prices offered by William Hill and Coral.
Examples of circumstances where this would apply are:
If a bet is accepted in error by Ladbrokes on an event or outcome for which no Ladbrokes prices are available the bet will be void and your stake returned.
Fraud Ladbrokes will seek criminal and contractual sanctions against any customer involved in fraud, dishonesty or criminal acts. Ladbrokes will withhold payment to any customer where any of these are suspected. The customer shall indemnify and shall be liable to pay to Ladbrokes, on demand, all costs, charges or losses sustained or incurred by Ladbrokes (including any direct, indirect or consequential losses, loss of profit and loss of reputation) arising directly or indirectly from the customer’s fraud, dishonesty or criminal act.
Withholding payment and our right to set off liability We reserve the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: i the integrity of the event has been called into question ii the price(s) or pool has been manipulated iii matchrigging has taken place Evidence of the above may be based on the size, volume or pattern of bets placed with us across any or all of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to Ladbrokes for any reason, we have the right to take that into account before making any payments to that customer.
Account corrections Ladbrokes has the right to recover from you any amount overpaid and has your authority to adjust your account to reflect the true outcome and rectify the mistake. An example of such a mistake might be where a price is incorrect (see Errors above) a bet is late (see Late Bets above) or where we enter a result of an event incorrectly.
Disputes Any dispute or difference that arises out of or in connection with the Contract shall be determined by the Independent Betting Adjudication Service (IBAS) whose ruling shall be binding. If, notwithstanding the above, the customer issues Court proceedings, Ladbrokes reserve the right to apply to stay those proceedings pending determination by the IBAS. If the customer fails or refuses to follow the ruling of the IBAS, the customer will reimburse all resulting expenses (including court fees) incurred by Ladbrokes.
Results All bets placed on UK and Irish horse racing will be settled on First Past the Post and the official result. This offer applies to winning single and multiple bets and the win part of Each-Way bets. There is no restriction on staking, and payouts are subject to our advertised payout limits. The exceptions where First Past the Post does not apply and bets are only settled according to the official result are: a) A selection taking the wrong course b) A selection carrying the wrong weight or the jockey failing to weigh-in c) Any Ante Post bet d) A Forecast or Tricast bet e) A void race f) Any Tote/Pari-Mutuel bet g) A selection given as the winner in error by the judge h) A bet placed on a two-runner race or a special match bet i) A bet placed in a “without the favourite” market j) Any other special market Horse racing bets placed on non-UK/Irish meetings are settled on the official result declared by the racecourse judge and confirmed by the ‘Weighed-In’ announcement. If a winner is disqualified after the official result is announced, the disqualification will not affect the settlement of bets. In the case of Greyhound racing, bets are settled on the official result announced at the conclusion of the event. If a winner is disqualified after the official result is announced, the disqualification will not affect the settlement of bets. In the case of Football and other Sports, bets are settled on the official result published by the Press Association (PA), immediately after the match/event is finished. If the PA amends its decision after this period, all bets will stand on their original result. If the result is not immediately available from the PA, the result published by the official governing body immediately after the match/event is finished will be used for settling purposes. Any subsequent corrections or amendments to this result will not apply for settlement purposes.
Voids If a selection in a single bet is made void the stake will be returned. Void selections in multiple/accumulator bets will be treated as non-runners and the stake will run onto the remaining selections in the bet.
Dead heats Dead heat is a term that describes when two or more selections in an event tie. If a “dead-heat” between two selections is declared on any event, half the stake is applied to the selection at full odds and the other half is lost. If more than two “dead-heats” are declared, the stake is proportioned accordingly.
Related bets Multiplied odds do not normally apply for the same selection to win more than one event and the only bets available at the current odds are usually singles. A combined price may be available which will apply to selected doubles, trebles, accumulators and so on. For example: - Nashwan to win 2000 Guineas and The Derby - Real Madrid to win La Liga and the Champions League - Warwickshire to win all four English County Tournaments - Tiger Woods to win all four Major golf titles Please check for the combined prices available. If a bet made up of doubles, trebles etc. is accepted in error at the individual event prices, the bet will be settled at the combined price available at the time the bet was placed. If a combined price was not available, the stake will be divided equally as singles at the individual event prices available at the time the bet was placed. If a combined price was taken for the same selection in two races/events and the selection does not take part in one of them, the bet will be settled as follows:
When prices on different selections in the same event are advertised, these cannot be combined in accumulative bets where the outcome is related. The only exception to this is where special prices are made available, e.g. a Scorecast on a football match. If such a bet is accepted in error, the bet will be settled by dividing the stake unit equally where the related outcomes clash.
Ante Post bets Ante Post bets are accepted on the basis of ‘all in’, whether the horse or selection participates or not. This means that if the horse or selection does not run or participate in the race/event named, the bet is a loser. This applies even if the selection was not entered in the race, as long as there was the possibility that it could have been entered at a later stage. If a bet is placed on an Ante Post selection before the entries have closed, the bet will stand. The selection will only become void if: *The race/event is abandoned or declared void *In the case of horseracing, a horse is balloted out or eliminated under Jockey Club Rule 125, or prevented from running under Jockey Club Rule 1A *The venue changes *In the case of horseracing and greyhound racing, if the conditions of the race entry are changed prior to the horses or greyhounds coming under starters orders *In the case of horseracing if the horse has been withdrawn from the race, or was specifically excluded by the race conditions at the time the bet was accepted *Specific terms such as “with a run” were offered at the time the bet was placed and the selection is subsequently withdrawn as a non-runner *A bet on an Ante Post event was placed without taking a price Where the above conditions apply to a selection in an Ante Post multiple bet, the selection in question will be treated as a non-runner and the bet settled at the Ante Post odds laid on the remaining selections. If a bet on an Ante Post selection was placed after the entries closed, it will become void unless: The race is run on a later date at the same venue; and entries are not re-opened, in which case the bet will stand. However, if the conditions of the race change (e.g. if the race is to be run over a different distance), all affected Ante-Post selections will be void. Each-Way Ante Post bets are settled according to the Each-Way terms advertised at the time the bet was placed. Ante Post selections can be included in most types of bets, including our range of speciality bets. However, any built-in bonuses and consolations specific to certain speciality bets (such as double the odds one winner on a Lucky 15/31/63 bet) will not apply.
Betting in play Customers should be aware that certain 'live' feeds, be they on tv, radio or the internet are subject to delays and as such they may be watching an event slightly behind or slightly ahead of other users. This includes live streaming provided by Ladbrokes. A 'delay' is placed on all betting in play bets, the length of which varies depending on the sport. If a price changes during the delay between clicking 'bet' and the bet actually being placed, the customer will be given the option of placing the bet at the new price or not placing the bet at all As indicated in the 'errors' section, any live scores displayed on the site during a bet in play event are for guidance purposes only.
Enhanced prices for multiple bets In cases where we offer an enhanced price for multiple bets, such as doubles or trebles, any non-runners will be treated as void selections. For example, a treble with a non-runner will be settled as a double on the remaining selections. The prices for the remaining selections will be based on the advertised prices and not the enhanced odds.
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